Terms of Use

1. Acceptance of the terms

By accessing this site, you declare that you have read and agreed to these Terms of Use and our Privacy Policy, which forms part of these Terms. If you do not agree, please do not use the site.

If you use the site on behalf of a company or organization, you represent that you have authority to bind it to these Terms.

2. Definitions

“Site” means the Agência Raça institutional website and its pages; “User” or “you” is the person who accesses the site; “Content” covers text, images, trademarks, layout, and software; “Services” are the features made available, such as contact and support forms.

3. About the site

This is an institutional website of Agência Raça, intended to present the company, its products and services, and to enable contact with our team. The information is for informational purposes and may be changed at any time, without prior notice.

We do not sell products or services directly through the site, nor do we display prices; amounts and conditions are handled through direct contact with our team.

4. Information accuracy

When contacting us through the forms, you agree to provide true, accurate, and up-to-date information, and you are solely responsible for the data you submit.

Using third-party data without authorization, or submitting false information, is your sole responsibility.

5. Permitted use and prohibited conduct

You agree to use the site lawfully and in good faith. The following are prohibited, among others: attempting to access restricted areas or accounts without authorization; interfering with the security, integrity, or operation of the site; using bots, scrapers, or automated means abusively; attempting to circumvent technical protection measures; and submitting illegal, offensive, misleading content or content that infringes third-party rights.

Non-compliance may lead to blocking of access, without prejudice to applicable legal measures.

6. User-submitted content

By submitting messages, information, or materials through the site forms, you warrant that you have the right to do so and that the content does not violate the law or third-party rights.

You authorize us to use the submitted content to the extent necessary to respond to your request and continue the relationship, in accordance with our Privacy Policy.

7. Intellectual property

All content on this site — text, trademarks, logos, layout, images, illustrations, and code — belongs to Agência Raça or its licensors and is protected by law. Reproduction, distribution, modification, or use without prior written authorization is prohibited.

Nothing in these Terms transfers to you any intellectual property right over the site or its content.

8. Third-party links and services

The site may contain links to third-party sites and services, offered for convenience only. We do not control and are not responsible for the content, products, or privacy practices of those sites. Access to them is at your own risk and subject to their respective terms.

9. Disclaimer of warranties

The site is provided “as is” and “as available.” Although we strive to keep information correct and the site online, we do not guarantee that it will be free from errors, interruptions, security failures, or downtime, nor that the results of its use will meet specific expectations.

10. Limitation of liability

To the maximum extent permitted by law, Agência Raça is not liable for indirect damages, lost profits, data loss, or losses arising from the use or inability to use the site, content errors, or third-party services.

11. Indemnification

You agree to indemnify and hold Agência Raça harmless from claims, losses, and expenses (including fees) arising from your misuse of the site or your breach of these Terms or third-party rights.

12. Availability, maintenance, and changes to the site

We may, at any time and without prior notice, modify, suspend, or discontinue, in whole or in part, the site or any of its features, as well as perform maintenance, without any obligation to indemnify.

13. Privacy and data protection

The processing of personal data collected by the site follows our Privacy Policy, prepared in compliance with the LGPD (Law No. 13.709/2018), including the use of cookies and sharing with marketing partners based on consent.

14. Electronic communications

By contacting us through the site, you agree to receive our communications by electronic means (such as email) related to your request. Marketing communications, when applicable, depend on your consent and can be canceled at any time.

15. Force majeure

Agência Raça will not be liable for failures or delays resulting from events beyond its reasonable control, such as internet or power failures, cyberattacks, acts of authority, or events of force majeure.

16. Severability and waiver

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force. Any tolerance regarding a breach of any clause does not constitute a waiver of the right to enforce it in the future.

17. Assignment

You may not assign or transfer your rights and obligations under these Terms without our consent. Agência Raça may assign them to companies in its group or in the event of a corporate reorganization.

18. Changes to these Terms

We may update these Terms at any time. The current version will always be published on this page, with the date of the last update. Continued use of the site after changes means agreement with the new version.

19. Governing law and jurisdiction

These Terms are governed by Brazilian law. The courts of the district where Agência Raça is domiciled are elected to resolve any disputes, unless a legal provision determines otherwise.

20. Contact

If you have questions about these Terms, contact us through the contact page or at [email protected].